Terms & Conditions
Returns Policy
We strive to ensure complete satisfaction with every purchase. However, if you wish to return a product, we accept returns for all items within **14 days of receipt**. All returned items must be in their original condition, unused, and accompanied by all original packaging and accessories. To initiate a return or for further assistance, please contact our support team at lisa@mystic-whiskers.com
Payment Terms
All purchases must be completed using the payment methods available on our platform. Payment is required at the time of order placement unless otherwise specified. We reserve the right to cancel orders if payments are not received or verified. If you encounter payment issues, please contact us promptly at lisa@mystic-whiskers.com
Shipping and Delivery
We are committed to processing and shipping your order promptly. Estimated delivery times are provided at checkout and may vary depending on your location. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If you experience any delivery issues, please reach out to us at lisa@mystic-whiskers.com
We strive to ensure complete satisfaction with every purchase. However, if you wish to return a product, we accept returns for all items within **14 days of receipt**. All returned items must be in their original condition, unused, and accompanied by all original packaging and accessories. To initiate a return or for further assistance, please contact our support team at lisa@mystic-whiskers.com
Payment Terms
All purchases must be completed using the payment methods available on our platform. Payment is required at the time of order placement unless otherwise specified. We reserve the right to cancel orders if payments are not received or verified. If you encounter payment issues, please contact us promptly at lisa@mystic-whiskers.com
Shipping and Delivery
We are committed to processing and shipping your order promptly. Estimated delivery times are provided at checkout and may vary depending on your location. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If you experience any delivery issues, please reach out to us at lisa@mystic-whiskers.com
Production and Delivery Timeline
Each of our products is handcrafted with care, ensuring the highest quality for our customers. Our production process takes approximately 5-7 days to complete. Once your order is ready, it will be shipped and typically arrives within an additional 5-7 days, depending on your location. Customers can expect to receive their orders within 10-14 days from the date of purchase. If you have any questions regarding the timeline of your order, please don’t hesitate to contact us at lisa@mystic-whiskers.com.
Limitation of LiabilityMystic Whiskers is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our maximum liability is limited to the purchase price of the item in question. This limitation applies to all claims, regardless of the basis of the claim.